Q. If I order tonight when will my order be processed?
A. Our processing cutoff is around 2pm Eastern Time. If we have all your info and documents by that time, your order can be delivered as early as the next day (depending on the shipping option you selected).
Q. Can I combine orders of multiple currencies?
Q. Do you ever hold sales or special deals?
A. Yes, we run occasional promotions for those on our mailing list. We also have a reward program for regular customers, including free shipping and discounted rates (depending on the size and frequency of orders).
Q. Why shouldn’t I just get my foreign currency at the airport?
A. Airport currency exchanges may be convenient at the last minute, but they typically include hefty fees, and add security concerns (traveling with large amounts of cash). We’d recommend avoiding these exchanges altogether, when possible.
Q. Can I sell my Vietnamese Dong to my bank?
A. There are banks that will accept the Dong, but we don’t track them, and they tend to be few and far between. This is why specialty currency exchanges, such as our own, exist to facilitate VND transactions.
Q. Can I sell my Dinar to a bank?
A. There are banks that will accept the Dinar, but we don’t track them, and they tend to be few and far between. This is why specialty currency exchanges, such as our own, exist to facilitate Dinar transactions.
Q. Does your support staff speak multiple languages?
A. Yes! We have staff that speak Spanish, German, and French in addition to English.
Q. My son is going to be going to France soon - do you sell the Euro?
A. Yes, we exchange over 70 different currencies at this time. You will find that our rates are very competitive and because you will be paying with a bank check will not be faced with additional charges from your credit card company.