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Q. I have received my return authorization code, but where do I find the return authorization Form to fill out?A. Once a redemption is approved, all the paperwork is sent via email, and can also be found by logging into your account at SafeDinar.com.
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Q. I have old Dinars from the Gulf War. Are they of any value?A. Any Iraqi Dinar from that (Saddam Hussein) era would no longer be considered legal tender.
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Q. Do I write the RA # on the shipping box?A. Yes. Once a redemption is approved, the instructions will ask you to write the RA number on the outside of the box.
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Q. Why do you ask for a social security number?A. Know Your Customer (KYC) is a key regulatory process that is part of anti-money laundering regulations, which requires financial institutions to verify the identity of their customers.
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Q. Do you provide a certificate of authenticity with the purchase?A. A Certificate of Authenticity is provided with each and every one of our orders.
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Q. How do we set up an ACH direct bank transfer?A. Once you select the option for ACH/WT payment, we will provide step-by-step instructions on how to proceed via email.
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Q. I’m in Ontario Canada on the border with Michigan. I have a Michigan address that you would ship to. Can I purchase currencies through you guys?A. Due to regulations, SafeD customers must reside within the United States and have a current US government-issued ID.
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Q. Can I pay for a COD order in cash?A. As of July 2023, our shipping carriers no longer offer the COD service.
Please see our new post on the effect of tariffs on exchange rates. Click on the 'Money talks' link above