Q. My son is going to be going to France soon - do you sell the Euro?
A. Yes, we exchange over 70 different currencies at this time. You will find that our rates are very competitive and because you will be paying with a bank check will not be faced with additional charges from your credit card company.
Q. How quickly will I get my check when I sell back to you?
A. We ship every redemption check via FedEX standard overnight service so most people get their check on the next business day after we receive it. We guarantee two business day delivery because sometimes the package with your currency arrives after our cutoff.
Q. Why do we have to give photo of driver license and social security number?
A. As a registered MSB (Money Services Business) we are given guidelines from the US Treasury Department regarding transactions where secured funds are involved. The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money. It is known as the "know your customer" rule outlined under the Patriot Act Compliance guidelines.