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Q. Where do I send the copy of my cashier's check and my ID to?A. Once an order is placed on our website, you will see all this information on the screen and will receive it via email as well. Verification documents may be uploaded into your customer profile, or sent via email to info@safedinar.com, by text to (617)600-8723, or by FAX to (617)467-6400 (we do not usually recommend faxing as the image quality is a bit poor).
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Q. Could I text the copy of my cashier's check and address verification?A. Yes, we have a texting option available. Our text number is (617)600-8723.
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Q. After we put in a order then what shall i do?A. Instructions to provide verification documents appear on the screen and are e-mailed to each customer after the order is placed. Once verification documents are received, your order is approved to ship, and the customer receives delivery information.
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Q. What is the exchange rate per dinar/dollar?A.
You may look up an exchange rate through this link. Please keep in mind that exchange rates may fluctuate at any time.
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Q. Do u have a phone number that I can talk to a real person?A. Our phone number is (877)723-3391. Our office is staffed Mon - Fri 9 am 5 pm (EST). If our office is closed, you will be redirected to our answering service, and you may leave a message for a callback the next business day.
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Q. How much would 250 Million Iraqi dinar cost meA.
You may look up an exchange rate here. Please keep in mind that exchange rates may fluctuate at any time.
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Q. If I call to redeem and the rate is shown to be a certain amount. I send in my currency and the rate changes what will be paid?A.
The rate of redemption is established once the redemption request is made through our website.
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Q. Who buys Zimbabwe currency?A. We are sorry to say we do not have this information.
Please see our new post on the effect of tariffs on exchange rates. Click on the 'Money talks' link above