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Q. After you receive my money, how many days to receive in stock item?A. Once an order is placed and verification documents are on file, the order ships out either overnight or 2-day delivery, depending on the option that was selected. Orders are paid for collect on delivery.
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Q. Do you have any discount/promo codes available? I’d like to make a purchase, but funds are limited and thought it might help. Thanks.A. Safe Dinar does not offer promo codes regularly. However, repeat customers that create a customer profile do accumulate customer rewards that offer benefits in future orders.
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Q. I need the address to mail the DinarsA. If a redemption request is approved, the information for shipping will be provided in your customer profile and e-mail along with the return authorization. Please do NOT ship currency to any other address other than the one provided during your redemption process.
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Q. I have let my time run out for sending money in for an exchange, how do I proceed?A. If your order has not expired yet, please continue to process your order with a cashier’s check. Please make sure to check that the exchange rate on your order has not fluctuated. If your order has expired, please create a new one.
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Q. Do you have a phone # I can call and speak to a representative?A.
Yes, our phone number is (877)723-3391. You may also email us at info@safedinar.com and you can even chat with us live on the website.
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Q. How much is FEDEX approx. to send to N.Z and is there expected COVID travel delays?.A. SafeDinar.com does not complete transactions internationally.
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Q. I haven't been able to buy from Travelex since they shut down online exchanges. Can you help?A. We carry all the same currencies that Travelex previously offered, and are ready to fulfill your order.
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Q. If I’m selling you money back, do I have to send copy of driver's license?A. Any US Government-Issued photo ID (driver’s license, passport) is required for all transactions. A driver’s license is the most common.
Now offering wire transfer and ACH payment methods!