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Knowledge Base

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  • Cheryl  |   Sep 15 2022
    Q. Could I text the copy of my cashier's check and address verification?
    A. Yes, we have a texting option available. Our text number is (617)600-8723.
  • Gina  |   Aug 18 2022
    Q. After we put in a order then what shall i do?
    A. Instructions to provide verification documents appear on the screen and are e-mailed to each customer after the order is placed. Once verification documents are received, your order is approved to ship, and the customer receives delivery information.
  • Amy  |   Aug 11 2022
    Q. What is the exchange rate per dinar/dollar?
    A.

    You may look up an exchange rate through this link. Please keep in mind that exchange rates may fluctuate at any time.

  • Larry  |   Jul 21 2022
    Q. Do u have a phone number that I can talk to a real person?
    A. Our phone number is (877)723-3391. Our office is staffed Mon - Fri 9 am 5 pm (EST). If our office is closed, you will be redirected to our answering service, and you may leave a message for a callback the next business day.
  • Gary  |   Jul 7 2022
    Q. How much would 250 Million Iraqi dinar cost me
    A.

    You may look up an exchange rate here. Please keep in mind that exchange rates may fluctuate at any time.

  • Susan  |   Jun 16 2022
    Q. If I call to redeem and the rate is shown to be a certain amount. I send in my currency and the rate changes what will be paid?
    A.

    The rate of redemption is established once the redemption request is made through our website.

  • Tammy  |   May 5 2022
    Q. Who buys Zimbabwe currency?
    A. We are sorry to say we do not have this information.
  • Diane  |   May 5 2022
    Q. can I just take my Iraqi currency in to a local Wells Fargo?
    A. Please know not all bank branches exchange all currency. However, if they confirm that they are able to then yes, that would be an option.

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