Knowledge Base

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  • Fenella  |   Taos  |   Jun 2 2016
    Q.

    If I sell my currency to you, how quickly do I get paid?

    A.

    We guarantee you that your check will be delivered within 2 business days of us signing for your package, however, 95% of customers receive their check the very next day.

  • Paul  |   St. Louis  |   Jun 1 2016
    Q.

    I want to buy the 100k VND notes, but I don't see them available on your site.  How do I know when and if they will be available?

    A.

    If a specific denomination appears to be backordered on our site, you can send an email to info@safedinar.com with your request.  For the VND and any other currency, if the denomination may not be available soon, we may be able to place a special order for you.

  • Janet  |   Myrtle Beach  |   May 27 2016
    Q.

    I have only bought VND in the past from you, but I may be travelling and was wondering if you exchange the Euro? And what other currencies you may have?

    A.

    Yes, we do exchange the Euro, and are able to offer 65 other currencies as well.  If you do not see the currency you want on our Buy Currency page, you can enter your request for a price quote here.

  • Ron  |   Missoula  |   May 25 2016
    Q.

    Your site will only let me enter an order to sell back $5,000 USD worth or less of currency, but I have more than that I would like to exchange. Is there any way to do that?

    A.

    If you wish to sell more that $5,000 USD worth of currency, please send an email request with the specific amount of currency and country of origin to info@safedinar.com.  Your request will be reviewed and we will contact you back to set up a sell order.

  • Sharon  |   Riverside  |   May 24 2016
    Q.

    I want to sell my currency, but not at your sell rate right now. How do I know if it changes?

    A.

    You can sign up for our exchange rate email notifications here.  You can choose to receive an email alert when our sell rate changes above or below a specific amount, or every time there is a change.

  • Sam  |   Nevada  |   May 23 2016
    Q.

    What does "RV", "reval", or revaluation mean?

    A.

    A revaluation is a calculated adjustment to a country's official exchange rate relative to a chosen baseline. The baseline can be anything from wage rates to the price of gold to a foreign currency. [source]

  • Joey  |   Utah  |   May 13 2016
    Q. Does this company do daily deals ?
    A. We do not typically run "daily deals", however, we often run monthly promotions that are announced in our newsletter.  You can sign up for our newsletter at the bottom of any page on our web site.
  • James  |   Usa  |   May 11 2016
    Q. ZWD good idea?
    A. We do not offer any type of advice in regards to whether a person should buy or sell a specific currency.  We simply operate a currency exchange service.  Currently, we do not exchange the Zimbabwean Dollar.

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