Knowledge Base

A. Yes!

A. Yes, we run occasional promotions for those on our mailing list. We also have a reward program for regular customers, including free shipping and discounted rates (depending on the size and frequency of orders).

A. Airport currency exchanges may be convenient at the last minute, but they typically include hefty fees, and add security concerns (traveling with large amounts of cash). We’d recommend avoiding these exchanges altogether, when possible.

A. There are banks that will accept the Dong, but we don’t track them, and they tend to be few and far between. This is why specialty currency exchanges, such as our own, exist to facilitate VND transactions.

A. There are banks that will accept the Dinar, but we don’t track them, and they tend to be few and far between. This is why specialty currency exchanges, such as our own, exist to facilitate Dinar transactions.

A. Yes! We have staff that speak Spanish, German, and French in addition to English.

A. Yes, we exchange over 70 different currencies at this time. You will find that our rates are very competitive and because you will be paying with a bank check will not be faced with additional charges from your credit card company.

A. As a registered MSB (Money Services Business) we are given guidelines from the US Treasury Department regarding transactions where secured funds are involved. The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money. It is known as the "know your customer" rule outlined under the Patriot Act Compliance guidelines.