Redemption Packaging Instructions

    • Do not ship your currency to us until you have been issued a Return Authorization number.  Packages received without a valid RA # will be returned to you at your expense.
      To obtain an RA #, please follow the redemption selling steps.
Materials you will need:
  • Return Authorization form
  • The currency you are redeeming
  • Envelope
  • Box
  • Tape
  • Packing material (bubble wrap, newsprint, etc.) is also suggested
Shipping supplies
Print your Return Authorization form and Shipping Instructions. Be sure to follow the Shipping Instructions carefully.
Redemption paperwork
Please proofread the address information on your Return Authorization form. This is the address your where your check will be delivered.
Check paperwork
Place your currency and your Return Authorization form neatly in an envelope.
Packing notes
If your box has extra room, we suggest you use packing material so the envelope does not shift in the box.
Packing example
Be sure to tape your box securely closed.
Packing tape
Label your box with the address assigned on your Return Authorization form. Be sure to write the return authorization number on your box, but do not write the letters “RA” in front of it. For example, as in the picture to the right, you would write:  120820-H2WQ.
RA example
We suggest you ship your package with delivery confirmation service to be sure it is assigned a tracking number. We must receive your package within 5 days of the date the RA was issued. If your Return Authorization expires, there is a 30-day waiting period before you can have another Return Authorization issued.
Shipping label
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