Covid Impact: SafeDinar.com has had to react to many challenges(government restrictions, border closings, flight cancellations etc…) some of these conditions will limit the volume that we can exchange(buying and selling) of certain currencies including the Iraqi Dinar and the Vietnamese Dong for the foreseeable future. All orders are shipped in the order in which they are approved. If your order has been delayed it may be possible for us to ship your order right away if you are willing to substitute a different denomination or note quality. Redemptions - Approved Redemptions are always processed and paid within 24 hours. We want you to know that we appreciate your business and that we are working diligently to get back to normal as quickly as possible. We thank you for your business. Please be safe.

Knowledge Base

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  • Oct 9 2020
    Q. I see that you're back-ordered on a particular currency that was recently available. When will it be available again?
    A. The supply of many popular currencies are not currently available at pre-pandemic levels, and we therefore run out more quickly. We ask that you check back on a regular basis; all currencies are available on a first-come-first-served basis.
  • Jul 14 2020
    Q. When will my order ship?
    A. As soon as we receive our next normal supply shipment, we should be able to clear any order in the cue at that time. Unfortunately, we do not yet have an estimated time of arrival.
  • Jul 14 2020
    Q. Why is my order not shipping?
    A. Our supply chain has been disrupted by the pandemic and we have not been receiving our normal supply shipments. When we do receive shipments, they have been far less than what we had ordered. We are shipping orders in the order that they were approved.
  • May 8 2020
    Q. Are there any limits on buying and selling currency during this pandemic?
    A. Depending on available inventory, we may need to limit the volume we can exchange of certain currencies, including the Iraqi Dinar and Vietnamese Dong.
  • Apr 23 2020
    Q. Is there any way to speed my order up during this pandemic?
    A.

    If your order has been delayed, it may be possible for us to ship your order right away if you are willing to substitute a different denomination or note quality. Please contact us at info@safedinar.com to see which substitutions may be available.

  • Apr 16 2020
    Q. With the pandemic going on, have you stopped exchanging any currencies?
    A. We have never stopped exchanging any currencies. However, the challenges surround Covid-19 have slowed our ability to process orders as usual.
  • Apr 16 2020
    Q. With the pandemic going on, will I still be paid for my redemption within 24 hours?
    A. Yes.
  • Anna  |   Apr 10 2020
    Q. Are there any US states that you don't ship orders?
    A. We ship to all but a handful of states. If your state shows up when you place an order, then we service that state.

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