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Knowledge Base

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  • Jeffrey  |   Palm Beach Gardens  |   Apr 22 2016
    Q. How much Vietnamese Dong can I order at one time?
    A. You can place an order of any size, however, our maximum first order shipment would still be $5,000 USD worth of currency. Based on the current exchange rate, this would be approximately 75,000,000 VND. Special arrangements can be made for larger orders. Please contact us for details.
  • Tammy  |   Lost Springs  |   Apr 9 2016
    Q. What fees are attached when exchanging currency?
    A. When buying currency the only additional charge is for shipping. Base shipping charges are $24 for 2nd day delivery and $37 for next day delivery. When selling currency there is a charge of $25 for the overnight delivery of your payment.
  • Randy  |   Webster  |   Apr 8 2016
    Q. Upon delivery, is it OK to open the package and examine the bills?
    A. We would not encourage you to open the package in front of the courier driver, however, once you have provided payment and are in the privacy of your home, we would encourage you to open your package and verify you received the currency you were expecting. If you have any questions or concerns at that time, you can reach us at 877-723-3391.
  • Frank  |   Rochester  |   Apr 7 2016
    Q. Do you ship internationally?
    A. We do not ship internationally. We are licensed with the US Treasury and ship to customers within the United States.
  • Dawn  |   Humphrey  |   Apr 6 2016
    Q. Is it true that the Dinar sales are coming to a halt? If so, when?
    A. Our web site has been in operation continuously since 2004. We have never been notified that we are not allowed to exchange the Iraqi Dinar at the present or after a date in the future.
  • Armond  |   Ellis  |   Apr 5 2016
    Q. How does the sell back process work?
    A. Our selling process is fairly simple, and described in detail in our selling steps. We guarantee that you will receive your payment within 2 business days of us receiving it, though most people receive their check the next business day.
  • Jamal  |   Arlington  |   Apr 4 2016
    Q. What are the short term capital gains rates and what are the long term capital gains rates that you have to pay on currency?
    A. We would not be able to assist you with questions regarding capital gains, or any tax matters. We would direct you to ask a professional tax preparer.
  • Jenna  |   Odessa  |   Apr 2 2016
    Q. Is the Iraqi Dinar going to increase in value?
    A. We don’t offer predictions about the future value of any of the currencies that we sell. We do offer a free service that will alert you when the rate of a given currency changes. You can sign up for that free alert here.

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