SafeDinar.com
General
Authenticity
Shipping
Payment/Rates
Risk
SafeDinar.com
- Q: How long has SafeDinar.com been in business?
- A: We have been in business for over five and a half years and have tens of thousands of satisfied customers.
- Q: Where is your office located?
- A: We have several offices around the country. Our mailing address is:
Dartmouth Capital, LLC /SafeD
198 Tremont St
# 444
Boston, MA 02116
For security reasons we do not offer a walk-in address.
- Q: I am a first time customer, how can I get a better level of comfort about ordering from SafeDinar.com?
- A: We understand your concern. SafeDinar.com has been in business for over five and years now and we have served thousands of satisfied customers. Please feel free to:
- View our Treasury Registration. Alternately you may visit the US government website for Money Services Business,
www.msb.gov. Select the state of Massachusetts, you will be prompted to download an Excel file, our listings are records 12 and 13.
We are a registered MSB (Money Services Business).
- Review the Forums on the web where people relate their buying experiences with the different Dinar companies.
- Place a small order to start and then make your decision about any further purchases.
- Remember, with SafeDinar.com you don’t pay until you receive your Dinar.
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Review our customer Testimonials - we are very proud of the feedback that we get from our customers.
CLICK HERE TO SEE CUSTOMER TESTIMONIALS
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Check out our record with the Better Business Bureau either by clicking on the BBB logo on our home page or by calling the BBB directly. We get thousands of BBB inquiries every year.
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General
- Q: I have a question that is not answered here.
- A: Please contact us with any question that you have.
- Q: Where do the notes come from?
- A: The Central Bank of Iraq.
- Q: Are these the notes with Saddam's face on them?
- A: No. These are the notes issued by the post-Saddam government
- Q: How do you get the notes out of Iraq?
- A: For security purposes we never discuss anything related to the handling of the banknotes.
- Q: Do you give investment advice?
- A: No, never.
- Q: How is the quality of the notes?
- A: We sell both uncirculated (new, mint condition) and circulated(used)notes.
- Q: Where can I check the current exchange rate of the Iraqi dinar?
- A: You can check the most current exchange rate at the Central Bank of Iraq’s website: www.cbi.iq
- Q: Do you buy back the dinar?
- A: SafeDinar.com has started a buyback program please call 877.723.3391 for details.
- Q: Where can I exchange the dinar that I purchase?
- A: Currently, there are very limited options for exchanging the dinar. This is something that you should take into account before you make a purchase.
- Q: Can you handle large orders?
- A: We can (and do) handle orders of any size. Please contact us for rates on orders over 10 million.
- Q: What is your policy on orders over 5 million?
- A: We will ship orders up to 10 million if you have purchased from us before. We will ship a maximum of 5 million dinars at a time to new customers.
- Q: Can I return or exchange the Iraqi dinar?
- A: All sales are final – we do not accept exchanges or give refunds.
- Q: Are you registered with the U.S. Treasury?
- A: Yes. You may review a copy of our registration document.
Alternately you may visit the US government website for Money Services Business,
www.msb.gov. Select the state of Massachusetts, you will be prompted to download an Excel file, our listings are records 12 and 13.
We are a registered MSB (Money Services Bureau).
- Q: What is the significance of the pictures on the notes?
- 5K Note:
- Front - Gully Ali Beg and its 800m waterfall. The 10km gully passes between Mount Kork and Mount Nwathnin, some 60km away from Shaqlawa.
- Back - The second century desert fortress of Al-Ukhether, Hejira.
- 10K Note:
- Front - Abu Ali Hasan Ibn al-Haitham (known as Alhazen to medieval scholars in the West), born Basrah in 965 A.D. His most important work - although he wrote some 200 books - is held to be a seven volume series on optics Kitab al-Manazir, in which he gives the first correct explanation of vision, showing that light is reflected from an object into the eye. He is said to have ‘invented’ the camera obscura. Also, an eminent physicist and mathematician he developed analytical geometry by establishing linkage between algebra and geometry. Alhazen’s work was translated into Latin, and greatly influenced European scientific thought.
- Back - Hadba Minaret, at the Great Nurid Mosque, Mosul, built 1172 A.D by Nurridin Zangi, the then Turkish ruler. The 59m-high minaret leans 8 feet off the perpendicular. That is how it earned its Arabic name Al-Hadba (‘the humped’).
- 25K Note:
- Front - Kurdish farmer holding sheaf of wheat. Tractor in background.
- Back - King Hammurabi, credited with writing the first code of law in human history he founded the 1st dynasty of Babylon in 1700BC, leading Babylonia into a great period of prosperity.
- Q: Why do you ask for a copy of a drivers license or other information on certain orders?
- A: As a registered MSB (Money Services Bureau) we are given guidelines from the US Treasury Department
regarding transactions where secured funds are involved (cashiers checks or money orders).
The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money.
It is known as the "know your customer" rules outlined under the Patriot Act Compliance guidelines.
The information that we collect is not shared with anyone but must be available in the event that we are audited.
We use the guidelines given to us to determine when a drivers' license is required.
We are not at liberty to discuss what those guidelines are. Any further questions should be
forwarded to the main office for further explanation. Please note that the fax of the
drivers license must be legible before we will ship the order. In an effort to save time we
suggest that the customer blow up the license before faxing or, better, scan it and e-mail it
to info@safedinar.com.
Authenticity
- Q: Why don't you use a De La Rue verification system like some of your competitors?
- A:
De La Rue (the British company that prints the new Iraqi Dinar)
does not make a system that checks for counterfeit Iraqi Dinars.
We called Delarue to verify this (and to purchase any system that might be available).
Delarue makes money counting machines but these machines
have no software to detect for counterfeit Iraqi Dinar.
- Q: Can you provide a certificate of authenticity?
- A: We will be happy to provide a certificate of authenticity upon request.
Shipping
- Q: When will my order ship?
- A: Orders that are placed before 3pm Eastern Standard Time will ship on the same day. Orders that are placed after 3pm (EST) will ship on the next business day. All orders are shipped via overnight service and delivered on the following business day.
- Q: Do you deliver to addresses outside the United States?
- A: No, we are currently unable to ship orders to addresses outside the U.S.
- Q: Do you deliver to PO Boxes?
- A: Unfortunately, FedEx will not deliver to PO Boxes.
- Q: Do I have to be at home to receive the package?
- A: Someone must be home to give the check to the driver. The driver will not leave the package until payment is made.
- Q: Can you deliver to my office?
- A: Yes. Just provide your work address in the delivery information.
- Q: Can I open the package and inspect its contents before I give the check to the driver?
- A: FedEx’s policy states that the driver can only give you the package after you have given him/her the check for payment.
- Q: How can I track my order?
- A: If you provided an e-mail address when you placed your order, you will receive an e-mail at approximately 7pm (EST) on the day of shipment that will contain the tracking information from FedEx. If you did not leave an e-mail address you can call our toll-free customer service line after 7pm on the night that your order shipped and we will give you your tracking information.
Payment/Rates
- Q: Do you charge a higher rate for COD shipping like other sites?
- A: No, the only time that we would charge more than the flat $24 COD charge would be instances where the customer requests Saturday delivery in which case there would be an additional $15 charge. Saturday delivery is not available in all locations. Please call for details.
- Q: Can I pay the driver with cash?
- A: No. COD is collect on delivery. The driver will only accept secured funds - a cashier’s check or a money order.
- Q: Where can I get a secured check?
- A: Either your bank or your local Post Office.
- Q: Do you discount large orders (over 10 million dinars)?
- A: Yes. Please call for rates or e-mail us a request to be contacted. If you are interested in placing a large order (over 10 million,) please call us directly so that we can discuss volume discounts.
- Q: Why do you charge a higher rate for smaller notes?
- A: The greatest expense in this business is actually getting the dinar out of Iraq. There are higher rates on the smaller bills simply because they take up more space and therefore have a much higher transportation expense.
Risk
- Q: What are the risks that I assume in purchasing Iraqi Dinar?
- A: Risks include:
- Limited places to exchange them
- There is no guarantee that the value will go up
- The value may go down
- Q: How do I know the notes are authentic?
- A: We have taken steps to verify the authenticity of the dinar notes. The bills themselves have at least 5 built-in security features, including:
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