Frequently Asked Questions

Why do you ask for a copy of a driver's license or other information on certain orders?

As a registered MSB (Money Services Bureau) we are given guidelines from the US Treasury Department regarding transactions where secured funds are involved (cashier's checks or money orders). The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money. It is known as the "know your customer" rule outlined under the Patriot Act Compliance guidelines. The information that we collect is not shared with anyone, but must be available in the event that we are audited. We use the guidelines given to us to determine when a driver's license is required. We are not at liberty to discuss what those guidelines are. Any further questions should be forwarded to the main office for further explanation. Please note that the fax of the driver's license must be legible before we will ship the order. In an effort to save time we suggest the customer enlarge the license image before faxing, or use our preferred method of scanning and e-mailing to info@safedinar.com.
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