Buying Currency
Shipping
- Q: When will my order ship?
- A: Orders that are placed before 2 pm EST(with completed ID and payment requirements) will ship on the same day. Orders that are placed after 2 pm EST will ship on the next business day.
All orders are shipped via 2-day or overnight service. Saturday delivery is available on request for an additional fee (not available in all areas). - Q: Do you deliver to addresses outside of the United States?
- A: No, we are currently unable to ship orders to addresses outside the U.S.
- Q: Do you deliver to PO Boxes?
- A: Unfortunately, FedEx will not deliver to PO Boxes.
- Q: Do I have to be at home to receive the package?
- A: Yes -- an adult signature is required for all deliveries.
- Q: Can you deliver to my office?
- A: Yes. Just provide your work address in the delivery information.
- Q: Can I open the package and inspect its contents before I give the check to the driver?
- A: FedEx’s policy is to present the package upon receiving a signature (and in the case of COD, a payment as well). We do not suggest opening the package in front of the driver.
- Q: How can I track my order?
- A: If you provided an e-mail address when you placed your order, you will receive an e-mail at approximately 7pm (EST) on the day of shipment that will contain the tracking information from FedEx. If you did not leave an e-mail address you can call our toll-free customer service line after 7pm on the night that your order shipped and we will give you your tracking information. If you had created an account when you logged in you may check the FedEx tracking number by logging into your account after 7pm on the day that your order ships.
- Q: I forgot my password. How do I get a new one?
- A: You will need the email address used the last time you ordered. A temporary password can be emailed to you by submitting that email address here.
Payment & Rates
- Q: Do you charge a higher rate for Pay By Mail shipping like other sites?
- A: No - the only time that we would charge more would be if Saturday delivery is requested, where there would be an additional $15 charge. Saturday delivery is not available in all locations. Please contact us for details.
- Q: Can I pay for my order with cash?
- A: We only accept secured funds - a cashier's or bank check or ACH or wire transfer.
- Q: Where can I get a secured check?
Secured checks are available from your bank or credit union. We are able to accept the following forms of payment:
- Official Bank or Cashier's checks
- Bank Money orders
- Credit Union Official checks
- Credit Union Money orders
We can no longer accept:
- MoneyGram Money orders
- US Postal Money orders
- Walmart Money orders
- Western Union
- Q: Do you discount large orders (over $10,000 US Dollars)?
- A: Yes. Please call 877-723-3391 for rates or e-mail (info@safedinar.com) us a request to be contacted. If you are interested in placing a large order (over $10,000 US Dollars ) please call us directly so that we can discuss volume discounts.
- Q: Why do you charge a different rate for some smaller denominations?
- A: Some smaller denominations come with a much higher transportation expense. We may be charged more for them when we purchase them.
- Q: Can I buy dinar with a credit card?
- A: We do not currently accept credit cards as payment. We have researched the possibility of accepting credit cards; however, most credit card companies (including Visa, Master Card, and American Express) will not authorize a transaction for a currency exchange as a traditional purchase. Most credit card companies would categorize that transaction as a cash advance, which can be an extra fee the for the credit card holder. Additionally, there would be an a transaction fee from the credit card company that we would need to pass along to our customers. We will periodically research the possibility of accepting cards, and if possible in the future, we may offer that option. We have found that our customers are very satisfied with our payment options (Collect on Delivery and Pay by Mail). You receive your order within 1 business day of providing proof of payment. You choose which one works best for you and there are no additional transaction fees.
- Q: Can I buy dinar by wire transfer or ACH/Direct Deposit?
- A: Our supported payment methods are ACH (direct deposit) or Wire, or, Pay by Mail. You receive your order within 2 business days of providing payment. You choose which one works best for you, and while your bank may charge for ACH or Wire Transfers there are no payment fees from Safe D for those methods.
- Q: Can I buy dinar with e-check?
- A: We do not currently accept e-check as payment. We have researched the possibility of accepting e-check; however, it would require a significant delay in the processing of the exchange because of the hold time with the financial institution. This may interfere with our service being defined as a currency exchange. We will periodically research the possibility of e-checks, and if possible in the future, we may offer that option. We have found that our customers are very satisfied with our payment options (Collect on Delivery and Pay by Mail). You receive your order within 1 business day of providing proof of payment. You choose which one works best for you and there are no additional transaction fees.
- Q: What is layaway and can I purchase currency on layaway?
- A: We do not (and have never) offered a Layaway program for currency sales. We consider these arrangements to be options contracts, or, an arrangement whereby a seller gives the purchaser of the option the right to buy or sell currency at a later date at an agreed upon price. At SafeDinar.com, we do not believe that our license permits us to offer currency options.
- Q: What forms of payment do you accept?
ong with ACH/Direct Deposit and wire transfers, we currently accept secured checks that are available from your bank or credit union. We are able to accept the following forms of payment:
- Official Bank or Cashier's checks
- Bank Money orders
- Credit Union Official checks
- Credit Union Money orders
We can no longer accept:
- MoneyGram Money orders
- US Postal Money orders
- Walmart Money orders
- Western Union
We are actively working to expand our service and offer new payment methods.
- Q: To whom do I make my payment (money order) out to?
- A: Make your secured payment (bank or cashier's check) payable to "SafeD".
Risk
- Q: What are the risks that I assume in purchasing exotic currency?
- A: Risks include:
- Limited places to exchange them
- There is no guarantee that the value will go up
- The value may go down
- Q: How do I know the notes are authentic?
- A: Every order includes a Certificate of Authenticity. We have taken steps to verify the authenticity of the currency. View security features here.
- Q: What does it mean when I see people say the Iraqi Dinar will “reval”?
- A: It is common on many forums to see people looking for information like “when will the Dinar reval." You are likely seeing a person referring to the possibility that there will be a change to the current exchange rate of the Dinar. This is a common question that we hear from customers and others interested in exchanging US Dollars for the Dinar, but it is not possible for us to know or truly predict a change in the exchange rate. We simply offer a service that allows you buy and sell Iraqi Dinar in exchange for the US Dollar. We would encourage you to seek help from a financial adviser if you are looking for investment advice.
Miscellaneous
- Q: How do I apply your 12k Free Dinar promotion to my next order?
- A: After you've placed an order with us, you'll receive an email with a link that activates our Free 12k Dinar promotion. After clicking the link and when placing your new order, you'll see the promotion activated in your cart. Note that your new order total must exceed 1M IQD or $950 USD to quality for the promotion.